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Social and Crisis Emergency Services

Contact the Social and Crisis Emergency Services tel. 014 266 0149 when the situation calls for an urgent social work assessment or immediate measures. Such cases may include for instance:   

  • concern over a child or a family’s situation 
  • acute violence or its threat in a family 
  • concern over whether an elderly or a disabled person manages at home 

The Social and Crisis Emergency Services provide acute crisis assistance in traumatic crisis situations. An acute traumatic crisis refers to a sudden and unexpected event that could not have been prepared for. Contact us when you encounter a sudden crisis such as: 

  • sudden death of a person close to you  
  • suicide attempt by a person close to you  
  • accidents 
  • becoming a victim of violence or a serious crime 
  • serious illness of your own or a person close to you

You can also contact us if you notice that someone else needs urgent help or if you yourself have been an eyewitness in a traumatic situation.

Call the emergency number 112 if you urgently need an ambulance, fire brigade or police, or if your own or someone else's life, health, property, or environment are in danger.

The Social and Crisis Emergency Services also provide initial psychosocial support in the event of a major disaster or disturbance. In the event of a major disaster, the Social and Crisis Emergency Services manage the evacuation centre and, if necessary, takes responsibility for emergency accommodation.

For whom

All residents of Central Finland and people staying in Central Finland.

Do the following

  • Contact the Social and Crisis Emergency Services when you need help or notice someone else's immediate need for help. You will receive immediate assistance 24 hours a day.
  • Contact, tel. 014 266 0149
  • If an employee of the Social and Crisis Emergency Services is unable to answer the call, you can reach the emergency services by calling the general emergency number 112.